A: All Access Rewards is our loyalty rewards program and your backstage pass for VIP shopping. The All Access Rewards program's primary purpose is to provide you with the best possible shopping experience in our stores. By picking up an All Access Rewards card you are gaining access to exclusive rewards, discounts and offers online & in-store. You'll also be the first to hear about new products, special sales and events tailored to your unique preferences. All Access Rewards lets you SHOP LIKE A ROCKSTAR!
Backstage passes include:
A: The eWallet is the "brains behind the scenes" of your All Access card. It acts similar to a bank account, compiling your All Access Rewards balance, transaction history, information specific to you and special offers. You can access this information via your personal All Access online dashboard.
A: Scan your All Access card at check-out to earn or use All Access Rewards. All Access Rewards in your eWallet can be applied to lower the transaction amount just like a coupon. Loaded digital coupons will automatically discount the product at check-out.
A: Your All Access Rewards are yours to use in your favorite Ray's Food Place, Shop Smart or C&K Market store as you would like. Spend it when you get it, or save it for a special occasion - it's your choice. However, you can buy whatever you'd like with your All Access Rewards with the exception of services, taxes, fees, lottery, gift cards or other items prohibited by law.
A: You will be required to give us your full name, address, phone number, email, cell phone and other optional information. However, depending on how you would like us to communicate with you is how much information we need you to provide. If you would like us to send you emails or to access your rewards online, we need your email address. If you would like us to send you a text message, we need your cell phone number, etc.
A: No. You'll get the same great everyday values and advertised specials with no card required! Customers with an All Access Rewards simply get additional benefits.
A: When you register you will receive a fulfillment number - take that fulfillment number to your favorite store to pick up your All Access Rewards card.
A: Yes. Just add your family members as dependents on your account. Then go to your local store to get All Access Rewards cards for each member or just have them use your account phone number at checkout.
A: If you lose your All Access Rewards card just visit your store's Customer Service Desk or call our All Access Help Line at (541) 412-0005. We will help you roll over to a new account without losing any of your built up benefits and history. We will also deactivate your old card to ensure there will be no future issues.
A: Your All Access Rewards eWallet balance has no "cash" value, so it cannot be "cashed-out". You can use your All Access Rewards eWallet balance on any purchase in any Ray's Food Place, Shop Smart or C&K Market location. Use it when you want, on the products you want in store. The exceptions are services, taxes, fees, lottery, gift cards or other items prohibited by law.
A: When you visit the store, let the cashier know you are an All Access Rewards member and they will be able to identify you by the phone number associated with the account. The only difference is that you will not be able to spend any All Access Rewards during that transaction. Coupons and promotions on items you purchase will still receive their respective discounts and you will still earn All Access points.
A: Since there is store value attached to your account, we cannot allow our guests to use only their phone numbers to apply their All Access Rewards to their transactions. It would be too easy for other people to access your eWallet balance.
A: eWallet balances are made available at every check stand in the store. You can also stop by the Customer Service Desk before you shop to see what you have available.
A: Yes, you can use a portion of your wallet or the whole thing - you decide when and how.